I would give this shop 10 stars if I could. We have a MItsubishi Montero that had some complicated ABS issues, which to repair required a hard to find part. I purchased the part on my own, because the other shops in town I contacted would only purchase it from Mitsubishi, which was a ridiculously expensive option. So, after purchasing a remanufactured part myself to save money, I then disconcertingly found out that other shops would touch the repair because they didn't source the part themselves. But to my relief, Jon at this shop didn't hesitate. Then, once they dug into it, some significant, unexpected challenges emerged with additional diagnostics in the ABS system. The Mitsubishi shop manual left alot to be desired in this area of diagnostics and repair here, but the mechanics at this shop forged ahead and intrepidly figured it out. They could have easily and understandably thrown in the towel at this point. In the end, they didn't charge me for this extra time with diagnostics on their behalves, which was generous and greatly appreciated. Long story short, we now have our beloved Montero back on the road with solid brakes. Thanks very much to Jon and everyone else at Autoworks of Issaquah! We are now devoted customers who will not hesitate to refer friends and family to them.
Thanks so much Tom. It was a bit of a process but I'm really glad we got it resolved so the Mitsubishi could remain part of the Family!
- Autoworks Of Issaquah