Scenario: Car unable to start in the middle of the afternoon during December at the boat landing. What to do? After a wonderful gentleman jump started my car and followed me to the only auto repair shop I knew in Issaquah, Autoworks, I breathed a sigh of relief. I knew I was in good hands as I left my car for diagnosis and probable battery replacement. After Ashley offered a ride home, the feedback of the problem was immediate, dead battery, and the solution, replacement the next day with the ride back to the shop confirmed. As a senior citizen, new to the great Pacific NW, I was certain I would have my car in working order after service by the knowledgeable and caring Autoworks of Issaquah staff. I wish I could give more than five stars. You earned it.